Hands-on experience in ITSM systems
Remote desktop Software: LiteManager, AnyDesk, Radmin
Attentiveness: Not everyone is tech-savvy, which means that providing quality support is an important task nowadays - taking responsibility - trying to do work in the best way possible.
Cooperativeness: teamwork is one of the most important things to achieve goals. The ability to find the approach to each team member is very important.
Finding the solution of any problem: As an engineer, understand how important to find simple and effective solution, and provide operational support.
Any issue can bet solved by using logical approach on it.